Refund Policy

We accept returns, refunds, and exchanges within 7 days of delivery, with a 7% processing fee deducted from the refund amount. If you are unsatisfied with your purchase, please contact us at [email protected] within 7 days of receiving your item.

Eligibility for Returns

To qualify for a return:

The item must be in the same condition as when you received it.

It must be unused and in its original packaging.

Customers are responsible for return shipping costs.

To initiate a return, contact us at [email protected].

Damages and Issues

Inspect your order upon delivery and contact us immediately if:

The item is defective or damaged.

You received the wrong item.

We’ll work with you to resolve the issue as quickly as possible.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

Downloadable software or digital goods.

If you have questions about a specific item, feel free to contact us before making a purchase.

Exchanges

To exchange an item:

Return the original item by following the return process.

Once your return is accepted, make a separate purchase for the new item you want.

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund. If approved:

Your refund will be processed to your original payment method.

Please note: It may take some time for your bank or credit card company to process and post the refund.

For any questions or concerns, don’t hesitate to reach out to us at [email protected]. We're here to help!

What to Do if Your Package Shows Delivered but Wasn't Received

If your tracking shows "Delivered" but you haven’t received your package, follow our step-by-step guide for resolving the issue.

Read the Full Policy